Terms & Conditions
Effective 3-26-2026
1. Statement of Intent
Our goal is to provide you with the answers to your questions regarding what lies below the surface, and where it is located. The client acknowledges it understands that our answers are based upon the quality of the data retrieved which can be affected by many factors (see Methods of Investigation below) and what Radar Hawk believes lies below the surface. The decision to proceed with cutting, coring, drilling, boring, excavation, etc. is left entirely up to the client. Radar Hawk is not insurance against hits or damages, and Radar Hawk will not accept liability for an inaccurate interpretation or any other reason.
2. Methods of Investigation
Radar Hawk LLC provides Ground Penetrating Radar (GPR) services in concrete and underground applications, including assisting in the detection of finding reinforcing steel (including rebar, post tension cables, and wire mesh) in concrete, and general utility location services in accordance with ASCE Standard 38-02, Quality Level “B”. Geophysical investigation methods detect differences in the physical properties of the ground or structural materials. Equipment records variations and contrasts in the soil or building material as well as changes between the surrounding material matrix and objects that may be buried or embedded. The ability to detect targets depends on a multitude of factors such as electrical conductivity, magnetism, electromagnetic response, density, compaction, material strength and hardness, and other physical characteristics of both the host material and the target. While geophysical prospection technology is highly accurate, and we use technical expertise to interpret the geophysical data collected with our equipment, Radar Hawk LLC does not guarantee that all targets will be located since sufficient contrast between targets of interest and host materials must exist for the geophysical equipment to record a response.
NOTES ON CONCRETE SCANNING: GPR is a great tool for detecting objects embedded in concrete and underground, however, as mentioned above- site restrictions and environmental conditions can and do limit the accuracy and effective depth of GPR. For concrete scanning, these conditions could include, but are not limited to, moisture present in the concrete, amount of reinforcing steel reflection, spacing and layers of reinforcement, depth of target being located, multiple concrete pours, air gaps, etc. Obstacles such as metal lath, closely spaced multi-layered reinforcement, air gaps, insulation, etc. often reduce visibility entirely. It is equally important to understand that GPR equipment for concrete scanning cannot scan the 4” up to any wall, ceiling, corner, or other obstacle that may effectively end a continuous scan of a focus area. With these factors in mind, Radar Hawk CANNOT guarantee it will be able to locate ALL reinforcing steel, conduits, and utilities on site. See 2,000 MHz GPR Antenna under the Equipment Overview section for additional information.
NOTES ON UTILITY SCANNING: Similarly, for underground scanning, depth is completely dependent on the composition of soils in the area being surveyed as the factors listed above can and do affect geophysical prospection. Customer understands that typically for every foot in depth penetration with the GPR equipment, the pipe/utility must be at least 1” in additional diameter to be located. For example, at 4 feet in depth, the pipe/utility often must be 4” or larger to be detected. Even in favorable conditions, some types of pipes such as clay or concrete pipes, as well as empty PVC type pipes can be particularly difficult to see with GPR. Obstacles such as uneven ground, curbs and trees, etc. often reduce visibility entirely. Furthermore, the GPR equipment for underground utility scanning cannot scan the 2 feet up to any wall, fence, gate, curb, tree, vegetation, or other obstacle that may effectively break up or end a continuous scan of a focus area. Given these factors, Radar Hawk CANNOT guarantee it will be able to locate ALL utilities on site. See 400 MHz GPR Antenna under the Equipment Overview section for additional information.
NOTES ON FALSE NEGATIVES AND SIGNAL QUALITY: False negatives can be common when scanning a site and may occur for several reasons, including but not limited to: targets blending with the surrounding materials over time, targets being too small or too deep for the equipment to detect, or site conditions and material compositions that limit signal clarity. Noise may originate from subsurface variability or external electromagnetic sources. Sites with low signal or noise can cause the system to record responses from targets but make it difficult for technicians to determine which responses are signals from targets of interest and which responses are recorded from noise. Additionally, natural geological features or other buried objects may create responses similar to those of the intended targets.
Accordingly, Radar Hawk LLC shall not be held liable for misinterpretations or issues related to deliverables arising from but not limited to:
a) Errors introduced during field data collection;
b) Inaccuracies or inconsistencies in information supplied by the client;
c) Interpretive limitations resulting from data interpolation or insufficient scan density;
d) Insufficient contrast between target and surrounding materials;
e) Target orientation that prevents accurate signal recording;
f) Targets located beyond the effective depth range of the equipment used;
g) Target sizes that are too small or too large compared to the equipment resolution.
Radar Hawk LLC makes no claims about accuracy of our systems or interpretations as it relates to depths, location, or total targets identified compared to total number onsite. Scientific research has shown that many variables can impact the accuracy of depths, localization, or even adequate detection of targets.
NOTE ON MAPS: If Radar Hawk provides maps or drawings, please note that the map is not survey quality. These are representations of Radar Hawk’s utility findings performed on a previous date. The scan performed was of limited scope and utilities outside this scope are not shown.
3. Physical Requirements
Geophysical surveys are conducted using equipment that has physical limitations related to size, weight, terrain, and site conditions. The company will perform work only within the operational limits of its personnel and equipment. To get a better understanding of the equipment used, please see the Equipment Overview section below.
The client is responsible for ensuring the work area is reasonably accessible and free of obstructions such as debris, dense vegetation, or other barriers that would prevent normal operation of the equipment. Radar Hawk is not responsible for site clearing.
If any scanning is required at height (e.g. concrete scanning on a wall or ceiling) the client is responsible for providing the necessary equipment for a safe and timely scan. Depending on the extent and location of scanning this may include ladders, scaffolding, or boom/scissor lifts. Any operation of electrical lifts will be the sole responsibility of the client.
Additional charges may apply if the site conditions differ from those described or if the area is not adequately prepared for the requested services.
4. Equipment Overview
2000 MHz GPR Antenna. This antenna is small enough to hold in the hand and able to analyze concrete/subsurface in detail. The surface needs to be reasonably smooth and unobstructed to obtain readable scans. Data are displayed on a screen and marked in the field in real time. GPR works by sending pulses of energy into a material and recording the strength and the time required for the return of the reflected signal. Reflections are produced when the energy propagates into a material with different electrical properties from the material it left. The strength of the reflection is determined by the contrast in signal speed between the two materials. The total depth achieved can be as much as 2’ with this antenna but can vary widely depending on the conductivity of the materials. Depths provided should always be treated as estimates as their accuracy can be affected by multiple factors.
400 MHz GPR Antenna. This antenna is mounted in a stroller frame which rolls over the surface. The surface needs to be reasonably smooth and unobstructed to obtain readable scans. Obstructions such as curbs, landscaping, and vegetation will limit the feasibility of GPR. The data is displayed on a screen and marked in the field in real time. GPR works by sending pulses of energy into a material and recording the strength and the time required for the return of the reflected signal. Reflections are produced when the energy pulses propagate into a material with different electrical properties from the material it left. The strength of the reflection is determined by the contrast in signal speed between the two materials. The total depth achieved can be as much as 8’ or more with this antenna but can vary widely depending on the conductivity of the materials. Depths provided should always be treated as estimates as their accuracy can be affected by multiple factors.
Electromagnetic Pipe Locator. The EM locator can detect electromagnetic fields from live power or radio frequency signals. It can also be used in conjunction with a transmitter to connect directly to accessible metallic pipes, risers, or tracer wires. A current is sent through the pipe or tracer wire at a specific frequency and the resulting EM field is detected by the receiver. The receiver is moved over the surface without contacting the ground, so it is not affected by terrain. Depths provided should always be treated as estimates as their accuracy can be affected by multiple factors. Depths achieved can be as much as 20’ depending on the type of signal being traced or methods used.
5. Products and Fees
Any services beyond the original scope of work—such as additional site preparation, multiple revisions to deliverables, extended consultation, expert testimony, depositions, or detailed review of methods or conclusions—are not included in the estimate. These services will be billed at current hourly rates plus applicable expenses and will be discussed in advance. Billing disputes must be raised within 7 days of invoice receipt. Any unpaid balances after 30 days from the invoice date may accrue a late fee of $200.
6. Indemnification
The client, along with its employees, contractors, consultants, advisers, and representatives, agrees to defend, indemnify, and hold harmless Radar Hawk LLC, its officers, employees, subcontractors, agents, and representatives from any claims, damages, losses, or liabilities—including defense costs—arising out of or related to the services described in this agreement. This includes any liability incurred as a result of reliance on information provided by the client, its representatives, contractors, advisers and consultants.
7. Data Use
Confidentiality and Appropriate Use of Data
Geophysical data, maps, imagery, and interpretations generated during the project may be used by Radar Hawk for marketing, educational, or promotional purposes. The client’s name and logo may also be referenced in connection with the project. Such uses may include, but are not limited to, professional presentations, public education materials, brochures, podcasts, websites, or other media.
Use of Deliverables by Client
All deliverables—including maps, images, graphics, text, and reports—produced during the project are the intellectual property or Radar Hawk. These materials may not be reproduced, distributed, or reused without prior written consent from an authorized company representative.
8. Payment Information
ACH Payment (Preferred)
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- For ACH info please contact accounting by calling 850-448-9344 and/or emailing accounting@radarhawk.com
Check Payments
- Please make all checks payable to “Radar Hawk LLC”
- Address: PO Box 13527, Tallahassee FL 32317
Credit and Debit Card Payments
- All credit and debit card transactions may be subject to a 3% processing fee.
